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The Dubai College of Tourism, part of Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) hosted a workshop on customer service for all the young volunteers of Modhesh World, with training on how to provide the best service to visitors to the edutainment destination.

Mariam Al Maeeni, Director, Industry Nationalisation, Dubai College of Tourism, said: “At Dubai College of Tourism, we strive to attract young members of society who have a desire to volunteer and be part of Dubai Tourism’s numerous events throughout the year. There is currently a specific focus on youth, who are given top priority by the College as it seeks to enhance their presence in Dubai’s tourism workforce spanning hospitality, retail and entertainment. We have, therefore, been working to organize specialized workshops that are in line with the nature of the event.”

Al Maeeni added: “Modhesh World volunteers joined a training workshop on customer service before the event kicked off, taking part in the professional guidance day to help prepare them to deal with and serve Modhesh World visitors – and following the training, we are truly confident in their capabilities. They will be deployed across the destination to sell tickets, welcome visitors to Modhesh World, supervise the events, activities, and the theatre, and to guide visitors to the events and games locations, as well as answering all their questions along the way.”

The 19th edition of Modhesh World started on 7 June at Dubai World Trade Centre and will run until 25 August. It is organized by Dubai Festivals and Retail Establishment (DFRE), an agency of the Department of Tourism and Commerce Marketing (Dubai Tourism) and one of the most anticipated summer family events, providing different activities and events combining fun, entertainment and education.

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2XL enhances e-commerce services with ‘cash on delivery’ option

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2XL, the homegrown luxury furniture and home décor brand, has upgraded their e-commerce services with the launch of ‘cash on delivery’ option on orders of accessories worth AED 500 to AED 2000.

The user-friendly website- features latest products from 2XL’s collections.  All products are delivered in three working days within the UAE and the cash on delivery is from AED 500 to AED 2000 on accessories only.

According to Amit Yadav, Marketing Manager, 2XL Furniture and Home Décor, “E-commerce is now an important part of our business. Our customers appreciate the fact that they can shop from their homes or wherever they are, at the click of a button. To cater to the growing usage of e-commerce, we have initiated many special offers for online purchase and, also expanded our product offerings.  We are committed to catering to the changing needs of our customers and we believe that shopping at the click of a button will make life easier for them. No more driving to the store or waiting in queues.”

The Middle East e-commerce market is set to double to more than $69bn by 2020, according to payment platform PayFort.

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Salim & Sons Group to capitalize on growth opportunities in the region

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  • Group invests more than AED 5 million in the expansion of Sleep Fine mattresses’ product line

In light of the growing volume of exports to the MENA region, Salim & Sons Group has announced expansion plans by capitalizing on the emerging presence of business opportunities. The Group, which unifies and streamlines the operations of its various divisions, ensures an enhanced product and customer experience with a focus on innovation. Under the Group’s umbrella are the ‘Three Stars Foam Factory,’ ‘Sleep Fine,’ ‘Premiere Furniture (Restonic),’ ‘Top Line Furniture Industry,’ ‘Deyar Real Estate,’ ‘Suwaidi Gulf General Transport,’ ‘Al Jawal Contracting Company,’ ‘KSS Contracting,’ ‘Al Muadalah Chemical Material Trading’ and ‘BMA studio.’

Keeping pace with the UAE’s rapid evolution and progress in various sectors, Salim & Sons is well-positioned to take on new challenges and explore new business dimensions. The marketing division at Sleep Fine Mattresses is working closely with its business partners in the MENA region and continues to forge new partnerships to further enhance and consolidate the brand’s presence in the markets, which will in turn result in increased revenues. As part of the expansion of its product range by investing more than AED 5 million in new state-of-the-art machinery, Sleep Fine will soon launch its new retail mattress line, which will be available in the market by the end of August 2018.

Salim Al Suwaidi, Owner and Chairman, Salim & Sons Group, said: “Our recent investments, which complements our planned growth and move to develop our product strategy, are further driven by the growing demand for our products and services in the region. The ongoing transformation in the UAE’s manufacturing industry, which is setting new standards for the quality of products on par with international counterparts, is influencing business operations

across a wide range of sectors. In line with this, we are investing in new technologies and advanced machinery, with an aim to deliver unique and innovative products and services to our customers.”

The Group’s continuing growth can be attributed to its well-defined strategy, backed by core values of innovation, integrity, constant evaluation and management of resources, adoption of latest technologies and meaningful engagement with customers. All companies within the network have access to complimentary services and products, which gives significant financial advantage to loyal customers.

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Andre Russell ready to captain and learn from Afridi.

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The Jamaica Tallawahs have announced that this year they will be captained by Andre Russel in the Hero Caribbean Premier League. After recently returning to cricket following a 12 month suspension, Russell will be re-joining the Tallawahs for the 2018 Hero CPL season and he cannot wait to get started in the tournament.

“It’s a good feeling, honestly, I missed out last year due to one-year suspension. I’m looking forward to it, not just looking forward to play but looking forward to being the captain for the Jamaica Tallawahs, as well and looking forward to doing a good job.

“We have a very good, balanced team. We have a team that is not just about the names, it’s all about what they can do as well and how quickly they can change the game. I truly believe in all- rounders in T20 cricket and I think that’s what we have. I think we have guys that can bat and bowl and once you have eight guys in a team that can do that, I think you have a good team on paper.”

This year Russell will be captaining Shahid Afridi, a player with a huge amount of experience in the T20 format, and he is looking forward to having him as a teammate at the Tallawahs.

“It’s going to be interesting, I’ve played against Shahid before, he’s a good guy. Even in Dubai after we played, we go out on a boat together, just enjoy each other’s company. To be around a guy like Afridi, Shoaib Malik, Ahmed Shehzad and all these guys, it just show a different type of how they live, and how simple they are apart from the game. But, it’s good to have [Afridi] in the CPL this year and not just playing against him, playing with him as well, because I hope I can learn a few things and take it along with me.”

Russell says that the Hero CPL is vital to the growth of cricket in the region, and is keen to see Caribbean cricketers show their passion for the sport at the tournament.

“[CPL] is very important. I think just like how passionate the guys in India are, just coming from IPL, and seeing how passionate these guys are about getting to the top four, winning the cup and looking forward to every practice session and everything. It means a lot to the local guys and I think that’s what it’s supposed to mean to us as well, because once you’re in your home town I think that’s where you want to be and it’s just going to make you express yourself a lot more.”

Russell says he has set himself personal targets for the tournament ahead, but he doesn’t want to make those public. He would rather leave those as targets for himself.

“I always set personal goals but I don’t let it out loud because I don’t want to say I want 20 wickets, 30 wickets and I only get 10. It’s always good to have your personal goals but I don’t like to say it out loud. Every player want to get wickets, take a lot of catches, score runs, but I have my personal goals and I just hope I can achieve them.”

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Expo Centre Sharjah partners with EID Sports to launch Sports City

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Sharjah and the Northern Emirates are set to get their first indoor summer sports arena.

Expo Centre Sharjah will host the debut edition of Sports City on July 5, in partnership with EIDS Sports. Aiming to court enthusiasts with some hard core sporting action throughout the summer vacation period, the 60-day event will be held until September 8 at the halls of Expo Centre Sharjah.

“In the UAE, the summers are known for their harsh and unforgiving heat, forcing the youth to stay indoors. With Sports City, we are changing that by offering them an environment free of climatic vagaries. Parents are guaranteed a safe environment where there will be a slew of sporting activities that can keep their children engaged throughout the vacation period,” said Mr. Sultan Shattaf, Marketing & Business Development Director of Expo Centre Sharjah.

At Sports City, a fully climate-controlled environment will help children of all ages enjoy playing their favourite sports during the full vacation period. Facilities include soccer fields, tracks, courts, pitches, tourneys, fitness centres, services of coaches and trainers.

Shattaf added, “Expo Centre Sharjah is proud to partner with EIDS Sports Company to provide the most exciting athletic, recreation and fitness facility for the youth who can indulge in their favourite sporting activity without dealing with the searing heat or dust storms outside.”

Apart from a wide range of activities for all age groups of children, Sports City would not let parents sit idle; there will be enough activities that can keep them engaged within the arena. Apart from individual participation, Sport City is open to groups, clubs, associations, corporates and other entities who seek to take advantage of such a unique facility in the region.

Mr. Majid Bashir, CEO of EIDS Sports, said, “Sedentary lifestyle leads to deadly epidemics like Obesity, Diabetes, Cardiovascular disease and many kinds of Cancer. And yet, large sections of our society are unable to develop active lifestyle habits. Sports City is an initiative that aims to activate our communities and help develop healthy lifestyle habits. Research has shown that it takes an average of 66 days to develop a new habit – we are hoping that 60 days of Sports City will help kick-start an active lifestyle for participants.”

“Besides being a fantastic way to improve one’s athletic performance, fitness and health, sport is a great learning experience and a universal language that brings people together. With the Sports City, we aim to bring the multitude of nationalities residing in the UAE together in a uniquely constructive way,” added Mr. Majid Bashir, CEO of EIDS Sports.

Spread across 6000 square metres, the Sports City at Expo Centre will have multiple tracks, fields and courts for nearly two dozen sporting activities that include football, cricket, basketball, volleyball, rugby, tennis, badminton, squash, skate-board, table tennis, fitness centre, racing track and other athletic programmes.

The Sports City will be open from 11 am to 11 pm daily and on Fridays from 2 pm to 11 pm.

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Zayed University students to participate in ‘The Intercultural Project’

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From June 13th to July 13th, 2018, 12 students and alumni of Zayed University’s College of Arts and Creative Enterprises are participating in a special art contest of which the successful opening took place at the Dubai showroom of Gargash, the official distributor of Alfa Romeo in the UAE.At the presence of the Dean of CACE Ann Maree Reaney, the curator of the exhibition Prof. Walter Willems, the participant students, the Gargash owners and the Alfa Romeo ME team:

Mariam Al Fahim, HUG SERIES




Meera Al Hameli, HIGH TIDES

Hassana Ahmed Arif, RE-GROWTH

Rafiaa Hussain Al Nassar, REBIRTHING

Maryem Sultan Al Mannaee, RELAPSE

Moza Al Nuaimi, THE BRIDGE

Mariam Abdulla Al Mheiri, UNTITLED



The students will display their creativity over the month and visitors to the exhibition can vote for the favorite artwork. 4 students from Dubai and Abu Dhabi who receive the highest number of votes will be named winners of the contest and will then, accompanied by the Project Manager, Dr. Benedetta Paravia and a tutor from Zayed University, travel to Italy to participate in ‘The Intercultural Project’, a successful educational trip happening since 2005.

Throughout their time in Italy, the group – courtesy of Gargash – Alfa Romeo, which will sponsor the trip – will travel in true Italian style, being driven across the country in the very latest Alfa Romeo vehicles.

The students expressed their joy and gratitude for the successful exhibition as all the visitors and guests were very much interested on the artworks and the story behind each creation.

Mariam Al Fahim said: “Thank 1000 times for this great and amazing opportunity which allowed me to go through the best experience of my life. This made me and my family happy and proud”.

Rawdha Al Ketbi said: “Thank you so much for organizing and giving us this opportunity. It was an amazing experience and we had great time”.

“The intercultural Project is a special educational program that we have been running since 2005” – said Dr. Benedetta Paravia, Project Manager. “It was devised to bring the European and Arabic cultures closer together, with a special focus on the UAE and Italy. It also promotes intercultural dialogue and the understanding of cultural diversity, ultimately benefitting Emiratisation by motivating and encouraging the students.”

Founded in Milan, Italy way back in 1910, five key elements have made Alfa Romeo one of the world’s most desirable automotive brands – advanced technology, lightness and efficiency, performance and dynamism, distinctive Italian design and a unique spirit. These are the essential ingredients to create an Alfa Romeo and which deliver ‘la meccanica delle emozioni’ (‘the mechanics of emotions’ in English). This distinctive line, used worldwide in Italian only, pays homage to the homeland where the legend was born over a century ago.

The exhibition opened June 13th 9pm and runs until July 13th at the Gargash Alfa Romeo showroom on Sheikh Zayed Road, next to the Gold and Diamond Park.

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TIME Hotels to house family who lost their home in Ajman fire

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  • Hospitality group to strengthen the impact it is making on local and regional communities through its wide-ranging CSR plan in line with the Year of Zayed

UAE-headquartered TIME Hotels is set to house a family who lost their home due to a fire, while the Humaid bin Rashid Al Nuaimi Charity Foundation reconstructs the damage.

TIME Ruby Hotel Apartments in Sharjah will host the family for one month following an appeal from the office of Sheikha Azza bint Abdullah Al Nuaimi, Director-General of the Humaid bin Rashid Al Nuaimi Charity Foundation.

The fire broke out in Ajman on Saturday 2nd June, destroying the family’s entire home.

Mohamed Awadalla, CEO, TIME Hotels, said: “It is important, especially during the Holy Month of Ramadan, that we remember those less fortunate than ourselves. The office of Sheikha Azza bint Abdullah Al Nuaimi was seeking the help of hotels or hotel apartments to re-house the family who unfortunately lost their home, and we are delighted to be able to support this tremendous gesture.”

TIME Hotels is embracing the Year of Zayed by strengthening the impact it is making on local and regional communities through its wide-ranging Corporate Social Responsibility (CSR) initiatives for 2018.

In July, around 60 to 80 team members from TIME Grand Plaza Hotel will donate blood at Latifa Hospital in Dubai. This initiative in collaboration with the Dubai Health Authority (DHA) aims to collect blood in a bid to help patients in need, particularly those suffering from Thalassemia.

TIME Hotels will also be participating in a Quench Your Thirst Day. This activity will see TIME team members distribute between 100 and 200 bottles of water outside TIME Grand Plaza Hotel to taxi and bus drivers.

Earlier this month, TIME Hotels distributed 300 Iftar boxes to mosque visitors prior to prayer. The boxes included chicken biryani, raita, green salad, Arabic bread, a Ramadan sweet, dates and a bottle of water.

Other plans for the remainder of the year include a walk to raise awareness for breast cancer and a community clean-up campaign as well as a Beat Diabetes walk and a can collection day.

There will be several team-building events where gifts will be exchanged between all TIME Hotels’ team members. A talent competition, the annual staff party and the popular waiter race will also take place over the course of the coming six months.

“Over the years, TIME Hotels has been involved in a range of activities designed to give back to and support the communities we operate in. Everything we do is backed by our commitment to have a positive impact, we don’t want to just put a smile on somebody’s face today, we want a more substantial and longer-lasting influence than that,” concluded Awadalla.

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Baggage storage and delivery service company expands into Dubai Airports, spearheaded by strategic counsel and instrumental networking opportunities provided by Dubai Tourism

Dubai’s Department of Tourism and Commerce Marketing (Dubai Tourism) continues its unwavering support of innovative start-ups with its backing of DUBZ, a baggage storage and delivery start-up. Following advisory services and market access to leading aviation players provided by the Department, DUBZ has recently partnered with dnata, one of the world’s largest air services providers, to introduce two new innovative baggage services at Dubai Airport.

DUBZ first gained exposure during the first-ever Dubai Tourism Start-Up Competition, ‘Futurism’, organised in strategic collaboration with GITEX Future Stars. The platform provided the aviation-centric start-up with valuable opportunities to connect with investors and industry pioneers and share their innovative ideas for technological solutions for travellers across the world. The company was also chosen by Dubai Tourism as a green initiative during the inaugural Dubai Sustainable Tourism Awards 2017.

DUBZ also drew attention to its travel technology expertise by emerging winner of Intelak, a travel, aviation and tourism incubator led by the Emirates Group in partnership with GE and Dubai Tourism.

Further, DUBZ has also partnered with World Security, an award-winning security solutions provider, to implement GPS tracking in all its vehicles and live CCTV screening at its facilities.

Dubai Tourism’s ongoing support of DUBZ is a clear indication of the Department’s dedication to the Dubai 10X initiative, launched under the leadership of His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. As part of the initiative, Dubai Tourism is committed to introducing unique and forward-thinking digital solutions for the travel industry, to help propel the emirate forward in its journey towards becoming a global hub for innovation.

Yousuf Lootah, Executive Director, Tourism Development and Investments, Dubai Tourism said: “Dubai stands strong as an industry pioneer in fostering a strong and effective entrepreneurial ecosystem, embracing disruptive innovation and technological solutions in line with the Dubai 10X initiative established by His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice-President and Prime Minister of the UAE and Ruler of Dubai. This further drives Dubai Tourism’s commitment to actively facilitate growth in the start-up scene, fuelled by tourism-led initiatives designed to leverage new technologies built on our ‘digital, mobile and social first’ agenda. With the various industry-specific efforts currently underway to catalyse innovation across the hospitality and tourism sectors, it is imperative that we continue to work with our private and public-sector partners in achieving these shared goals. This further opens the door for emerging entrepreneurs to gain access to industry knowledge and gain valuable insights into the global market for collaboration opportunities.”

DUBZ was established with the aim of providing travellers with added comfort and ease of accessibility to tackle the hassles of luggage pick up, storage, and delivery. The company currently provides services for departing and arriving passengers, with additional extras being offered for remote door-step check-in and luggage drop-off (departures), as well as belt luggage pickup and delivery (arrivals). You can also use DUBZ by visiting their website

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Pure Gold Group’s quote on new visa rules announced by the UAE Cabinet

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Firoz Merchant, Philanthropist, Founder and Chairman, Pure Gold Group said: “The UAE has always welcomed the world with open arms and offered the platform for millions of people from all over to build their careers and lives. The new visa rules announced by the Cabinet of UAE, further enforces the nation’s standing as a highly competitive economy, offering professionals and workers more opportunities for personal growth and well-being.  It will enhance the nation’s access to talent – especially youth – and promote its ease of doing business.

“The new rules are also humanitarian in their outlook as it offers a second chance for people who have overstayed as well as makes it easier for people to transfer their visa status. This will come as a great relief for many and will add to the overall positivity of the nation. The new rules are also comprehensive in strengthening the overall economy, especially the relaxation in rules for transit visitors – which will boost the tourism, hospitality, FMCG and retail sectors.

“The UAE is my home, the nation that made me – and in turn enables me to support others. I see the new rules as an expression of the benevolence, long-term vision, and genuine concern for the welfare of the people of the nation’s leadership.”

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RAKBANK partners with C3 and Farnek to promote financial inclusion amongst blue collar workers

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RAKBANK recently worked alongside their partners C3 and Farnek respectively in order to host a financial literacy campaign at both the Dubai and Ras al Khaimah headquarters. The objective of the financial literacy campaign was to highlight to the Farnek blue collar employees, also C3 prepaid cardholders, about the ability to instantly transfer money to select Asian countries* at competitive rates with RAKBANK’s Award winning** RAKMoneyTransfer remittance service by conveniently using the C3 digital mobile application on their Smartphones.

Farnek is a leading UAE-based facilities management (FM) company that provides cleaning services for the Bank and C3 is RAKBANK’s official Prepaid Card Service Providers. Hosted by C3 at RAKBANK offices, its aim was to educate the Farnek blue collar staff about prudent financial planning and the features of the C3 prepaid payroll cards such as immediate salary transfers, payroll solutions and savings that will help them achieve their financial goals.

Commenting on the campaign, RAKBANK CEO Peter England said: “The financial literacy campaign that was driven by C3 and supported by Farnek is in line with one of RAKBANK’s main CSR pillars of financial inclusion. We are committed to offering a more holistic banking experience by providing an entry into the UAE’s blue collar payroll schemes. The Bank has always been at the forefront of a well-defined segmentation strategy to deliver a diverse selection of products & services.”

“Since 2007, C3 has provided businesses, banks and exchange houses a payroll solution that allows blue collar employees to withdraw money and make physical or online payments. Digital technology and enhanced financial infrastructure have provided the key foundation for financial inclusion of migrant workers in the UAE. Thanks to the launch of the C3 Mobile Application, these workers can benefit from an extended range of digital financial services,” said Marwan Hachem, C3-Edenred’s Managing Director, Africa & Middle East.

Markus Oberlin, Farnek’s CEO, said: “At Farnek, technology and innovation are at the forefront of everything we do for our customers so naturally we want to ensure those brand values are offered to our staff. This partnership with RAKBANK and C3 adds another dimension to staff wellbeing and further underscores our commitment to our people who, through hard work and commitment, drive our business success.”

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